What are the use cases for HR Automation?
We help teams work together automatically to deliver reliably and with less effort.
- React to events - predictably
- React to new information
- Automate your outcomes with Actions
A key challenge facing HR teams is the administrative burden of managing sequences of actions that must occur over days, weeks or longer.
The need for communication across different technology platforms, including HR databases, compliance tools and IT systems, introduces significant complexity.
React to events - predictably
Employee lifecycle events can manifest themselves from a wide range of different technology sources. For example, some businesses start their employee onboarding process in their core HR database and then need to request IT to create user accounts (usually after other processes have been completed and a start date has been agreed upon).
Sometimes, HR teams need to respond to events that originate from an IT-managed platform (such as Active Directory for user account management).
Responding quickly and efficiently to business events presents a variety of challenges. The burden of manual steps can be expensive. Keeping track of the current state (and remembering to follow up when events haven't happened as required) is unreliable and likely to lead to mistakes.
HR automation is a straightforward set of technologies that bridge the gaps between separate systems and helps teams manage inherently challenging problems.
React to new information
Some important events arise (or at least can be detected) by analysing changes in data rather than from specific technical events. Responding to information in databases (or extracts from database systems) can be helpful when a specific "event" isn't available as a trigger, or for detecting changes with more complex logic (such as changes over a given threshold or a percentage increase).
This also opens the possibility of detecting and responding to generalised changes over a range of people or trends over time. Artificial intelligence can be introduced to help detect issues than otherwise wouldn't have been detected.
HR automation tools can help combine information from multiple database systems and make decisions based on various combinations. For example by combining performance management, compliance tools and web data sources.
Automation solutions don't need to be complex to deliver value. Even relatively simple processes can offer benefits, such as sending reminders to managers before employee probation periods end.
Automate your outcomes with Actions
The benefit of process automation is the actions that are triggered from the initial events.
The simplest outcome is often an email notification or automatic Teams message that can be delivered without manual steps. This is particularly useful to automate reminders when events haven't progressed quickly enough (or if an important deadline is approaching).
Web hooks (or APIs) provide a mechanism for the automated process to communicate with other technology platforms and software. These are often used to progress actions or update information in otherwise disconnected systems. For example, the process could send a message to Active Directory to automatically disable the user account of contract workers once their period of employment has ended.
Actions also include the possibility to update dashboards and management reports that provide an overview of the business. These can be particularly useful for providing executive overviews of key performance indicators, and for identifying opportunities for process improvements.
How we help teams deliver automation
Consultancy and guidance
Technical and business advice and strategies to help teams implement HR automation.
Platform architecture and build
We help teams design and build scalable and effective HR automation platforms.
Ready to use tools to build your automation processes that connect your people.
Deliver HR Automation Projects
We help teams understand the potential of automation and navigate the technology.